Report an issue

Send an email. All fields with an * are required.

Name *

Email *

Send copy to yourself

Username (optional)

Contact Phone (optional)

Technical Details

Your e-reading device *

PC MAC e-Reader iPad iPhone Android

Device model *

Do you have an Adobe ID? *

YesNoI don't know

Do you have activated your device with the Adobe ID *

YesNoI don't know

Have you downloaded the book in another device *

YesNoI don't know

Have you downloaded the book in your PC/MAC before activating with your Adobe ID? *

YesNoI don't know

Issue type *

I can not find the book in my Library / Cloud. The book does not download in my device. The downloaded book does not open in my device. The books opens but it's incomplete or it is not correctly formatted. The books opens but it malfunctions during reading. Other

Book title (optional)

Order number (optional)

The error message (optional)

Comments (optional)

Send Email